Basic information on Data Protection

Responsible

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L.

Purpose

Web for information purposes

Management of web users, through a form

Commercial communications related to our services

Legitimation

Express consent and legitimate interest

Recipient

No data is passed on to third parties, unless legally obliged to do so.

Rights

Access, rectify and delete data, as well as other rights, as explained in additional information

Additional information

Additional and detailed information on Data Protection can be found in the annexed clauses at https://presbit.com/politica-privacidad.

At CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect the information to achieve this. We care about your privacy and believe we should be transparent about it.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter, ‘GDPR’) on the protection of individuals with regard to the processing of personal data and the free movement of such data, and the Law 34/2002 of 11 July, of Information Society Services and Electronic Commerce (hereinafter, ‘LSSI’, CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L.. informs the user that, as the party responsible for the processing, it will incorporate the personal data provided by users into an automated file.

Our commitment begins by explaining the following to you:

Your data is collected to improve the user experience, based on your interests and needs.

We are transparent about what data we collect about you and why we collect it.

Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and where necessary, we will seek your consent.

We understand that your data belongs to you. Therefore, if you decide not to authorise us to process them, you can request that we stop processing them.

Our priority is to guarantee your security and to treat your data in accordance with European regulations.

If you would like more information on how we process your data, please see the different sections of the privacy policy below:

Who is the controller of your personal data?
Identity: CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L.

Registered office: C/París, 207, 3º 1ª, 08008, Barcelona

C.I.F. nº: B62324868

Email: info@presbit.com

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. has appointed a Data Protection Officer or an internal contact person within his or her organisation. If you have any queries regarding the processing of your personal data, please contact him at info@presbit.com.

What personal data do we collect?

The personal data that the user may provide:

Name, address and date of birth.

Telephone number and e-mail address.

Location.

Information on payments and refunds.

IP address, date and time you accessed our services, internet browser you are using and details of your device’s operating system.

Any other information or data you choose to share with us.

In some cases, it is compulsory to fill in the registration form in order to access and enjoy certain services offered on the website; likewise, failure to provide the personal data requested or not accepting this data protection policy means the impossibility of subscribing, registering or participating in any of the promotions in which personal data are requested.

Why and what do we process your data for?

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. processes the information provided by interested parties for the following purposes:

Manage orders or contract any of our services, either online or in physical shops.

Manage the sending of the information you request from us.

To develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks, being able to carry out automatic assessments, profiling and customer segmentation tasks in order to personalise the treatment according to their characteristics and needs and improve the customer’s online experience.

Develop and manage any competitions, prize draws or other promotional activities that may be organised.

In some cases it will be necessary to provide information to authorities or third parties for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to customer or government complaints.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

What is the legitimacy for the processing of your data?

The processing of your data may be based on the following legal bases:

Consent of the interested party for the contracting of services and products, through contact forms, requests for information or registration in e-newsletters.

Legitimate interest in the processing of our customers’ data in direct marketing activities and the express consent of the data subject for all matters relating to automatic assessments and profiling.

Compliance with legal obligations for fraud prevention, communication with public authorities and third party claims.

How long do we keep your data?

The processing of data for the purposes described will be maintained for the time necessary to fulfil the purpose for which it was collected (for example, for the duration of the commercial relationship), as well as for compliance with the legal obligations arising from the processing of the data.

To which recipients is your data communicated?

In some cases, only when necessary, CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. will provide user data to third parties. However, data will never be sold to third parties. External service providers (e.g. payment providers or delivery companies) with whom CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. works may use the data to provide the corresponding services, without prejudice to this, they will not use the information for their own purposes or for transfer to third parties.

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. endeavours to guarantee the security of personal data when it is sent outside the company and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect your personal data. These third parties are obliged to ensure that the information is processed in accordance with the regulations on the protection of privacy.

In certain cases, the law may require the disclosure of personal data to public bodies or other parties; only data strictly necessary to fulfil these legal obligations will be disclosed.

The personal data obtained may also be shared with other Group companies.

Where is your data stored?

In general, data is stored in the EU. For data sent to third parties outside the EU, we will ensure that they offer a sufficient level of protection, either because they have binding corporate rules (BCR) or because they have joined the Privacy Shield.

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by sending a request to the following e-mail address: info@presbit.com.

Under the provisions of the GDPR, you may request:

Right of access: you can request information about the personal data we hold about you.

Right of rectification: you can notify us of any changes to your personal data.

Right to erasure and right to be forgotten: you may request that personal data be erased once it has been blocked.

Right to limit processing: this involves limiting the processing of personal data.

Right to object: you may withdraw your consent to the processing of your data and object to further processing.

Right to portability: in certain cases, you may request a copy of your personal data in a structured, commonly used and machine-readable format, in order to transmit it to another data controller.

Right not to be subject to individualised decisions: you may ask not to be subject to decisions based exclusively on automated processing, including profiling, which produce legal effects or significantly affect the data subject.

In certain cases, your request may be refused if you ask for the deletion of data required to comply with legal obligations.

In addition, if you have a complaint about the processing of your data, you can lodge a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data supplied?

The user is solely responsible for the truthfulness and accuracy of the data included, exonerating CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. from any liability in this regard. Users guarantee and are responsible, in any event, for the accuracy, validity and authenticity of the personal data provided, undertaking to keep it duly up to date. The user undertakes to provide complete and correct information in the registration or subscription form. CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. reserves the right to terminate the services contracted with users in the event that the information provided is false, incomplete, inaccurate or out of date.

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. is not responsible for the accuracy of any information that has not been compiled by CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. and that has been supplied by another source. CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. accepts no responsibility for any hypothetical damage that may arise from the use of this information.

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. reserves the right to update, modify or delete the information contained in its web pages and may even limit or deny access to such information. CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. shall not be liable for any damage or injury that the user may suffer as a result of errors, defects or omissions in the information provided by CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L., provided that it comes from external sources.

Similarly, the user certifies that he/she is over 14 years of age and has the legal capacity to consent to the processing of his/her personal data.

How do we handle the personal data of minors?

In principle, our services are not specifically intended for minors. However, in the event that any of them are addressed to minors under the age of fourteen, in accordance with Article 8 of the RGPD and Article 7 of LO 3/2018, of 5 December (LOPDGDD), CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L will require the valid, free, unequivocal, specific and informed consent of the legal guardians in order to process the personal data of minors. In this case, the identity card or other form of identification of the person giving consent is required.

In the case of persons over the age of fourteen, data may be processed with the consent of the user, except in cases where the law requires the assistance of holders of parental authority or guardianship.

What security measures do we implement to protect your personal data?

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. has adopted the legally required security levels for the protection of personal data and endeavours to install the other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorised access and theft of the personal data provided to CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L.

CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. is not liable for any hypothetical damage that may result from interference, omissions, interruptions, computer viruses, telephone faults or disconnections in the operational functioning of this electronic system, caused by reasons beyond the control of CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S. L delays or blockages in the use of this electronic system caused by deficiencies or overloads in telephone lines or overloads in the data processing centre, in the Internet system or in other electronic systems, as well as damage that may be caused by third parties through illegal interference beyond the control of CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. However, the user must be aware that Internet security measures are not impregnable.

Links to other websites

The presbit.com website may contain links to other websites. By clicking on any of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.L. will be subject to the privacy policy of that website.

S.L.P. accepts no responsibility for its privacy policy.

How do we use cookies?

The website of CATALANA DE SERVICIOS MÉDICOS Y SANITARIOS S.. uses cookies to optimise and personalise your browsing experience. Cookies are physical information files stored on the user’s terminal. The information collected via cookies is used to make it easier for users to navigate the portal and to optimise the browsing experience. The data collected through cookies may be shared with the creators of these cookies, but under no circumstances will the information obtained through cookies be associated with personal data or data that can identify the user.

However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information see our Cookie Policy presbit.com/cookies.

Can the privacy policy be changed?

This privacy policy is subject to change. We recommend that you review the privacy policy on a regular basis.